Kilews West Support
Frequently Asked Questions
Answers to common questions about selecting, using and servicing Kilews fastening equipment.
Support Center
What Can We Help You With?
Choose the category that best matches your question for information
about Kilews tools, applications, technical documentation, service,
warranty and purchasing.
Product Selection
Choosing the correct Kilews tool for your application.
How do I choose the correct Kilews electric screwdriver?
Start with torque range, fastener and joint, production rate,
tool style, power requirements and any traceability or
positioning needs. Use the Product Application Form if you
need help narrowing down the options.
Where can I find a tool’s torque range?
Torque ranges are listed on applicable product pages and in
Kilews West product literature.
Tool Use & Ergonomics
Tool support, reaction control and operator comfort.
When should I consider a torque arm?
A torque arm can help manage reaction force, support tool
weight and improve positioning or operator ergonomics.
Manuals & Technical Documents
Manuals, specifications and technical product information.
Where can I find manuals and technical documents?
Use the Kilews West Resources and Downloads pages.
Model-specific documents may also be available on the
relevant product page.
Service & Warranty
Repairs, evaluations and product support.
How do I request a repair or warranty evaluation?
Use the Service & Warranty Request page and include the
model, serial number and a description of the issue.
Pricing & Sales
Quotes, pricing and purchasing assistance.
How do I request pricing?
Use the Request for Quote page or contact Kilews West sales.
Can’t Find What You’re Looking For?
Contact the Kilews West team for assistance with tool selection,
technical information, service or your specific fastening application.